Repair Services
From factory warranties to refurbishments to component level repairs, Mendtronix can solve your biggest repair and service offerings headaches.
Full Factory Repair Center services
Component level repairs, warranty administration, parts planning, all physical inventory management, call center, website and more, Mendtronix is your one-stop experienced partner.
In-warranty (IW) and out-of-warranty (OOW) repairs
Customers appreciate having one resource for both services in one easy to use 24/7 website. Let ED validate warranties and manage the IW/OOW distinctions with a highly rated customer experience.
Refurbishments and accessorizing
Mendtronix will receive, screen, evaluate, repair, mix/match and rebuild high quality refurbished units for 1) exchange stock, 2) B stock sales, or 3) parts consumed optimally to reduce new parts demand and E&O write-offs. Missing accessories are replaced along with new packaging, boxing and customized labels.
POS equipment
Point of sale equipment is a great example of a compatible product with Mendtronix’s service model where shippable, valuable product can benefit from quick and successful turnaround repairs and dispositions. In the retail and hospitality industries for example, this means rapid up-time recovery and high quality refurbishments that support exchange service models.
Projectors, DLP & LCD
The repair, exchange and refurbishment services of our legacy product has the best record across 25 brands and thousands of different models since the beginning of the projection industry. The projection service industry essentially relies on one highly reliable independent service provider, Mendtronix’s sister company, Projector Doctor, Inc. (PDI).
LCD & Plasma display repairs
Since 2005, Mendtronix’s team has provided these repairs to 50% of the US movie theater marketing industry in concession advertising working directly with leading content providers. We’ve proven that Mendtronix can provide efficient repair and safety stock management of large installed bases across all 50 states.
PC repairs
Since 2005, Mendtronix has provided PC repairs to 50% of the US movie theater marketing industry (20,000 auditoriums) working directly with leading content providers with efficient repair and safety stock management of large installed bases across all 50 states.
Mechanical & amp; optical engine repairs
Similar to Mendtronix’s component board repair philosophy, mechanical repairs enable fast, cost effective solutions. Mendtronix’s experienced technicians perform mechanical repairs that reduce turnaround times and costs.
Component level board repairs
Mendtronix’s certified board repair technicians enable low cost, high yield component board repair solutions resulting in short turnaround times and inexpensive high quality results.
Bi-coastal locations
Mendtronix’s Atlanta and San Diego dual operations are reachable from 90% of the US business population via two day ground shipping enabling the fastest possible turnaround times and lower shipping costs.